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Top 5 Articles
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2012-03-14 Views: 113
I'm getting a Floating Point error when playing files in the WavPlayer.
The Bytescribe WavPlayer uses parts of Windows Media Player to play certain files. If an error message or some other message is appearing in Windows Media Player, then this can ......
Not Rated Last Update: 2008-07-22 Views: 107
Can WavPlayer play .msv and .dvf files created by Sony handheld recorders?
The WavPlayer can play Sony .msv and .dvf files but a free \"Plug-in\" is required.  The plug-in can be downloaded from Sony\'s web site or by clicking here.  You do not ......
Not Rated Last Update: 2008-07-15 Views: 102
I receive an error when I first open my WavPlayer. What do I do?
If you are receiving an \"OLE Error\", \"Element Not Found\", \"Active Movie Error\", or \"amovie.ocx Error\", it means that some component of Windows media is not correctly installed or registered, or ......
Not Rated Last Update: 2008-07-15 Views: 94
When I try to download and play .ds2 files in DocShuttle Transcriptionist, the files are renamed as .dss and I can't play them.
The .ds2 file format is a relatively new file format from Olympus. Only recent versions of DocShuttle Transcriptionist properly support this new file format. The first thing to do is to ......
Not Rated Last Update: 2009-06-16 Views: 86
Last 5 Articles
It takes a very long time to close my DocShuttle software. Why is it closing so slow?
If you have not closed DocShuttle in a very long time, it may take longer to close.  DocShuttle creates a \"log.txt\" file that gets cleaned up when DocShuttle is closed.  If ......
Not Rated Last Update: 2012-04-16 Views: 1
Is DocShuttle Secure
Yes, DocShuttle sends files using 256-bit AES encryption.  DocShuttle also has the ability to send files through FTPS (SSL over FTP) on port 990 or port 2500.  If using DocShuttle to ......
Not Rated Last Update: 2012-04-02 Views: 1
Is WebShuttle secure?
Yes, WebShuttle uses standard 256-bit Secure Socket Layer (SSL) encryption (HTTPS).  All data is transmitted through this SSL protocol - the same type of security that banks use for their online ......
Not Rated Last Update: 2012-04-02 Views: 1
Which file formats will WavPlayer support?
Supported File Formats: Windows audio format (include files with .wav extensions).  WavPlayer plays all standard wav files for which a CODEC is installed:         Microsoft IMA ADPCM        ......
Not Rated Last Update: 2012-03-16 Views: 4
When I select "Help | Check for Updates" from the DocShuttle or WavPlayer menu, I am not able to receive the latest update.
Normally, you can select \"Help | Check for Updates\" to receive the latest update for your DocShuttle or WavPlayer software.  It may be possible that some security settings or firewall prevent ......
Not Rated Last Update: 2012-03-14 Views: 113