Privacy Policy
Privacy Policy
Effective Date: July 31, 2026
Bytescribe, Inc. ("Bytescribe", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and related services, including WebShuttle, VEHRDICT, and other Bytescribe applications (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and account credentials.
- Billing Information: Payment details processed securely through third-party payment providers (we do not store full credit card information).
- Service Data: Audio recordings, uploaded documents, transcripts, and related metadata processed through our Services.
- Technical Data: IP address, browser type, device information, operating system, and usage data.
- Communications: Information you provide when contacting support or submitting forms.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Process transactions and manage accounts
- Respond to customer service requests
- Communicate updates, service notifications, and support information
- Enhance security and prevent fraud
- Comply with legal obligations
We do not sell your personal information.
4. Data Retention and Deletion
We retain personal data only for as long as necessary to provide our Services, fulfill contractual obligations, comply with legal requirements, and resolve disputes.
Service data such as audio recordings and documents may be retained for the duration of your account and according to your organization's configuration or agreements.
You may request deletion of your personal data at any time by contacting us at info@bytescribe.com. Upon receiving a valid request, we will delete your data from active systems within 30 days, unless retention is required by law or for legitimate business purposes.
Some information may remain in secure backup systems for a limited period but will not be used for active processing and will be automatically deleted in accordance with our retention policies.
5. Security of Your Information
We implement administrative, technical, and physical safeguards designed to protect your information.
- Data is encrypted in transit using TLS
- Data may be encrypted at rest where applicable
- Access is restricted to authorized personnel only
- Systems are hosted in secure environments (e.g., Microsoft Azure)
While we strive to protect your information, no method of transmission or storage is completely secure.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
To exercise these rights, contact us at info@bytescribe.com.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Healthcare Data (HIPAA)
Our Services are designed to support compliance with applicable healthcare data protection regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. When handling protected health information (PHI), we operate in accordance with applicable agreements and safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Bytescribe, Inc.Atlanta, GeorgiaEmail: info@bytescribe.com