Retrieving Archived Files: Difference between revisions
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Created page with "Files can be retrieved after deletion in WebShuttle. These files are kept for a minimum of three months. Here is a quick guide on how to retrieve these files. 800px Log into your administrator account and click the "Reports" tab, then click "Archived Files". 400px After selecting "Archived Files", find the deleted file and click "Restore". 400px After clicking "Resto..." |
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Log into your administrator account and click the "Reports" tab, then click "Archived Files". | Log into your administrator account and click the "Reports" tab, then click "Archived Files". | ||
[[File:Archived_files_tab.jpg|400px]] | [[File:Archived_files_tab.jpg|400px]] | ||
After selecting "Archived Files", find the deleted file and click "Restore". | After selecting "Archived Files", find the deleted file and click "Restore". | ||
[[File:Archived_files_restore.jpg|400px]] | [[File:Archived_files_restore.jpg|400px]] | ||
When searching, include the year and month in the following format: YYYY-MM. See the image below | |||
[[File:Archive_file_search.jpg|800px]] | |||
After clicking "Restore", a confirmation window will appear. | After clicking "Restore", a confirmation window will appear. | ||
[[File:Restore.jpg|400px]] | [[File:Restore.jpg|400px]] | ||
Once you confirm that you want to restore, a notification will appear at the top of the screen confirming that the file restoration was a success. | Once you confirm that you want to restore, a notification will appear at the top of the screen confirming that the file restoration was a success. | ||
[[File:Success.jpg|400px]] | [[File:Success.jpg|400px]] | ||
Revision as of 13:33, 15 July 2026
Files can be retrieved after deletion in WebShuttle. These files are kept for a minimum of three months. Here is a quick guide on how to retrieve these files.
Log into your administrator account and click the "Reports" tab, then click "Archived Files".
After selecting "Archived Files", find the deleted file and click "Restore".
When searching, include the year and month in the following format: YYYY-MM. See the image below
After clicking "Restore", a confirmation window will appear.
Once you confirm that you want to restore, a notification will appear at the top of the screen confirming that the file restoration was a success.
