WebShuttle QA Process

Transcriptionists can send files to another user for Quality Assurance (QA) instead of submitting documents are Saved. The steps for transcribing a document are the same as described in Transcribing support page. However, in the last step, the transcriptionist would select the "Send for QA" button rather than the "Save and Return" button. See the steps below.

Grant QA Permissions to Users

Before a transcriptionist can send files to another user for QA, you must grant QA permissions to some "Transcriptionist" users in WebShuttle. Log into WebShuttle as an Administrator and then select "Settings | Users" from the menu. There you can edit the user settings. You will need to add "Q" to the list of permissions for a user. See the image below. For information about setting up users in WebShuttle, click here.

Creating Documents

To transcribe files online, find the file you wish to transcribe in the Home page and click on the file name link as shown below.

On the File Details page, first click the Download button to download the audio file. You can listen to the audio file and control it with your foot pedal using the Bytescribe WavPlayer or similar audio player. Select the correct template from the "Report Type" field and complete the fields in the form. Click the "Create Document" button as shown in the image below.

A blank template will appear on the screen. Select from one of the editors to begin transcribing the document. There are two editor options: Quick Edit and Edit in Word.

Edit in Word

Also, if Microsoft Word is installed on your computer, the user can select the Edit in Word button to transcribe documents. Clicking the Edit in Word will automatically launch the template in Word.

Quality Assurance

New documents can be sent to another WebShuttle user for Quality Assurance by clicking on the "Send for QA" button. Clicking this button will display a list other users that have QA permissions. Select the user from the list to send the document for QA.

Once a document is sent for QA, it will be removed from the current users Drafts folder and placed into the Drafts folder for the QA person. When the QA person logging into their WebShuttle account, they will see that the additional document appears in her drafts folder.